I aim to ship to the UK within 2-5 working days. Delivery costs are shown at checkout. I have calculated the delivery charge according to the size and weight of each item. I use Hermes for UK deliveries.
For shipping outside of the UK shipping times may be different .Please contact me for an accurate shipping quote.
Buyers are responsible for any customs and import taxes that may apply outside of the UK.
The majority of my stock is vintage so will often show signs of wear and tear. I do my best to point out any imperfections in photos and the description so please take the time to examine these before you purchase.
I do accept returns. The customer must contact me within 7 days of delivery and return the item within 30 days. The customer is responsible for packaging the item well and the cost of the return postage. I will refund in full the cost of the item when it is returned to me. It must be in the same condition that it was when i despatched it.
If the customer receives a damaged item please contact me within 24 hours. Once I have received a photo of the damaged goods and they are no longer useable I will refund the cost of the item and the shipping cost to the customer.
Your statutory rights are not affected.
We accept the following payment methods:
Paypal-follow online instructions.
Stripe-a fully encrypted payment system that allows you to pay with your credit/debit card. We do not retain or see your card details.
OUR PRIVACY & DATA PROTECTION POLICY
Any personal data you supply at checkout which includes your name, address, email address are held within the secure, third party payment systems that we use-Paypal and Stripe.This information is not held directly by Susie Blues Rooms and is used only for the purpose of processing your payment and delivery of your purchases. We will never share any of the personal information provided by you with any third parties.